Shipping policy
This Shipping Policy applies to all domestic (Philippines) orders placed through JuanSnacks.com. By placing an order, you agree to the shipping terms outlined below.
A. SHIPPING COSTS
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3rd Party Delivery (Same Day Delivery): ₱150.00 per order
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LBC Shipping: ₱350.00 per order
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LBC Shipping – Cash on Delivery (COD): ₱533.60 per order
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME (3rd Party Delivery – Same Day)
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Transit Time: 0–1 business days (Monday to Saturday)
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Order Cut-Off Time: 3:00 PM (Philippine Standard Time, Manila)
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Handling Time: 0–1 business day (Monday to Saturday)
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME (LBC Shipping & LBC COD)
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Transit Time: 5–9 business days (Monday to Saturday)
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Order Cut-Off Time: 3:00 PM (Philippine Standard Time, Manila)
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Handling Time: 2–3 business days (Monday to Saturday)
D. DELIVERY TERMS
We use 3rd Party Delivery, LBC Shipping, and LBC Shipping – COD (Cash on Delivery) to deliver all orders.
E. CHANGE OF ADDRESS
We cannot change the delivery address once the order is in transit. If you need to change your delivery address, please contact us within 24 hours of placing your order at:
📧 juanwheysupplements1@gmail.com
F. CANCELLATIONS
If you change your mind before receiving your order, we accept cancellations any time before the order has been dispatched. If the order has already been dispatched, please refer to our Refund Policy.
G. PARCELS DAMAGED IN TRANSIT
If a parcel is damaged in transit:
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If possible, please reject the parcel from the courier and contact us immediately.
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If the parcel has already been delivered, please reach out to our customer service team for assistance.
